Betting Rules

These Betting Rules explain the general conditions that apply when you use Rocketplay Casino to place wagers or play casino games. They should be read together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information. By opening an account, depositing funds or placing a wager, you acknowledge that you have read and understood the rules that apply to your activity.

Rocketplay Casino operates under a Curaçao Gaming Authority licence, reference OGL/2024/1307/0748, issued to Scores55 Tech B.V.

General betting requirements

Rocketplay Casino is intended for eligible adults who are legally permitted to participate in online gambling in their location. You are responsible for checking the laws that apply to you before registering, depositing funds or placing a bet. Access may be restricted in certain jurisdictions, and Rocketplay Casino may refuse or limit access where participation is not permitted.

You must provide accurate, current and complete information when creating and maintaining your account. An account is intended for the individual registered to it and must not be used by another person. You must keep your login details confidential and notify the operator promptly if you believe that your account has been accessed without permission.

Only one account should be created per player unless otherwise permitted by the applicable account rules.
You must not place wagers on behalf of another person or allow another person to use your account.
You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
You must not attempt to interfere with the website, games, payment systems or security controls.
You must not use software, devices or methods designed to gain an unfair advantage or manipulate game results.

Rocketplay Casino may carry out identity, age, location, payment and account checks. You may be asked to provide documents or other information to complete these checks. Until a review is completed, access to some features, wagers or withdrawals may be delayed, limited or unavailable. Any action taken under these rules will be handled in accordance with the applicable terms and legal requirements.

Placing and accepting wagers

You should check the game, wager amount, selected options and any displayed conditions carefully before confirming a bet. A wager is generally treated as placed when it has been accepted by the platform and recorded in the relevant account or game history. The amount shown at confirmation is the amount that applies to the wager.

A wager may be rejected, cancelled or voided where there is an obvious error, a technical failure, a security concern, a suspected breach of the rules or another valid reason under the applicable terms. If a transaction is interrupted, you should check your account history before attempting to place the same wager again. Repeated attempts may result in more than one accepted wager.

Game and wager information

The information displayed on the website, including game rules, paytables, bet ranges, available options and any applicable conditions, forms part of the information relevant to your play. Some games may have different minimum or maximum wager amounts, features, rounds or settlement methods. You should review the information provided for the individual game before starting.

Where a game includes random outcomes, results are generated through the game system and are not affected by previous wins or losses. Past results do not predict future results. A player cannot improve the underlying odds by increasing a wager, chasing losses or continuing to play after a result.

Select the game or betting market you wish to use.
Review the available rules, odds, paytable or outcome information.
Enter the amount you want to risk and check the total displayed.
Confirm the wager only after checking the details.
Keep the confirmation or account history as a record of the transaction.

Results, settlement and payments

Game results and wager settlements are determined using the relevant game rules and the records held by the platform. The result recorded in the account or game history will normally be treated as the official record, subject to correction where a clear error, system issue or other valid reason is identified.

Balances may be adjusted if a wager was incorrectly recorded, a game result was affected by a technical issue, a transaction was reversed, or activity is found to be inconsistent with the applicable rules. If an error affects your balance, you must not knowingly use funds that were credited incorrectly. Rocketplay Casino may correct the balance and take other action permitted by the terms.

Deposits and withdrawals are subject to the available payment methods, account checks, transaction requirements and any conditions shown at the time of use. You should use a payment method held in your own name unless the applicable rules expressly allow otherwise. A request may be delayed while identity, source-of-funds, security or compliance checks are completed.

You are responsible for reviewing your account balance and transaction history and for reporting a suspected error as soon as reasonably possible. If you believe a wager, result, deposit or withdrawal has been recorded incorrectly, provide the relevant details through the available support channel so the matter can be reviewed.

Technical interruptions

Internet connections, devices, browsers and telecommunications networks can affect access to the service. You are responsible for using a suitable device and secure connection. If a game stops, freezes or displays an unusual message, do not assume that a wager has been cancelled. Check the account or game history and contact support through the available website options if clarification is needed.

Prohibited conduct and responsible play

Fair play is required at all times. You must not exploit a bug, error or vulnerability, use automated play or unauthorised third-party tools, submit false information, collude with other players, manipulate a game or attempt to bypass account, location or security controls. Suspicious activity may be investigated, and access or transactions may be restricted while a review takes place.

Gambling should be treated as entertainment, not as a way to make money or recover financial losses. Set a budget before playing and do not wager more than you can afford to lose. Take regular breaks, avoid gambling when upset or under the influence of alcohol, and do not borrow money to gamble.

Set personal spending and time limits where those tools are available.
Keep gambling separate from essential household spending.
Do not chase losses or increase wagers to try to change a losing result.
Speak with someone you trust if gambling is affecting your finances, relationships, work or wellbeing.
Use available cooling-off, deposit-limit, session-limit or self-exclusion options if you need a break.

If you believe gambling is becoming difficult to control, stop playing and seek support from an appropriate Australian gambling-help service or health professional. Rocketplay Casino may apply responsible gambling restrictions or respond to concerns about a player’s activity in line with its procedures and applicable requirements.

Changes and interpretation

These general Betting Rules may be updated when the service, games, legal requirements or operating procedures change. The version published on the website at the time of your activity is the version that generally applies, subject to any mandatory legal requirements. If a rule conflicts with the applicable Terms and Conditions or a specific game rule, the more specific or controlling provision will apply.

If you have a question about a wager or rule, review the relevant game information and account history first. You can then contact Rocketplay Casino through the support options made available on the website. Never send passwords or sensitive payment information through an unsecured channel.