Contact Rocketplay Casino

Need assistance with Rocketplay Casino? Contact our support team at support@rocketplaycasino-au.site. We aim to provide clear, helpful information for players in Australia and usually respond within 24 hours, although response times may vary depending on the nature and complexity of your request.

Rocketplay Casino operates under a Curaçao Gaming Authority licence, reference OGL/2024/1307/0748, issued to Scores55 Tech B.V.

How to get in touch

For assistance, send your enquiry to support@rocketplaycasino-au.site. Email is the best way to provide the details needed to review your request. Please use the email address linked to your account where possible, so the support team can identify your account and respond more efficiently.

When contacting support, include your account email address or username, a short description of the issue, and any relevant screenshots if they help explain the problem. Do not send your password, full payment card details or other sensitive security information by email.

Account access, profile details and verification questions
Deposit and withdrawal enquiries
Questions about bonus terms and eligibility
Technical problems, error messages or website issues
Responsible gambling requests and account support

Before sending your message

Please check that your message includes the relevant details and that any attachments are clear and suitable to share. If you are reporting a technical issue, include the device or browser used, what happened, and any error message shown. For payment enquiries, provide the date, amount and transaction reference where available, but never include complete card numbers or account passwords.

The support team will review your enquiry and reply by email. Most messages are answered usually within 24 hours, but some requests may take longer when additional checks or information are required. Sending multiple messages about the same issue may slow the review process, so please allow time for a response.